by: Nicholas Lord - Marketing Analyst
How do you reach
more of your target demographic—the group beyond your current
client base? One answer to this question is to form strategic
alliances with other businesses.
Strategic alliances can appear in many
forms— referrals, supply agreements, joint ventures, co-marketing,
and shared production to name a few. Such partnerships benefit your
business because they team you up with other businesses that target
the same or similar demographics, but don’t offer the same services
or products as your business. Strategic alliances open the door for
opportunities to increase consumer awareness, gain new customers, and
grow your business.
So how do you choose an alliance
partner? Identifying a good fit can be difficult because there are
several factors that come into play. Determine the appropriate
alliance for your business, then seek the best partner or partners
for you. For instance, if you make cakes, consider a bridal boutique
or a wedding and event planner. If you’re a building contractor or
home remodeler, think mortgage brokers and banks. Now that you have
candidates for potential alliances, ask the following questions to
help determine the best partners.
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Are your businesses compatible?
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Are you both going after the same
market with a different product or service?
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Do you share similar values and
goals?
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Is your potential strategic
alliance partner someone you can trust?
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Will you have equal or similar
amounts of control in the relationship?
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Are you capable of working
together?
If the answers to these questions are
‘yes,’ you have most likely found a good alliance partner. You
don’t have to completely open the gates and share your entire
business and plans; maintaining identity, independence, and important
trade secrets are vital to every business. Instead, for example begin
to build a business relationship by starting out small with
referrals. When you identify a client with a need your alliance
partner can meet, refer that client to your alliance partner.
Continue to cultivate this
relationship. Doing so puts you in front of more customers within
your target. These are your partner’s customers—people that fit
your ideal client criteria, but currently aren’t in your customer
base. Because you and your partner do not offer the same products or
services, you can feel comfortable continuing to refer business back
and forth. This is a twofold benefit that grows the customer base for
your business and your partner’s, while simultaneously providing
those customers with trustworthy resources to meet multiple needs.
Once you’ve been working together
for some time (strategic alliances can often take a year or more to
build) and you’ve established a solid, trustworthy business
relationship, you can continue building upon that foundation.
For example, strategic alliances
create opportunities for some businesses and their partners to offer
informational seminars. These seminars place you face-to-face with
more of your combined customer base. Seminars also allow you to speak
directly to a targeted, relevant group about what you offer, and the
benefits your product or service can provide. Providing such valuable
information establishes you as the expert in your field,
making customers more likely to visit your business and refer others
when needs for your services or products arise.
As with any relationship, it is
important to evaluate your strategic alliances continually. Perhaps
your alliance is only for the short term. If a long-term partnership
is what you have in mind, open communication is important. Make sure
you and your partner are on the same page, that your goals are in
line, and that you still share the same values. Doing so will ensure
you have a flourishing, lasting, and mutually beneficial strategic
alliance.